Airlines' Private Problem

Full fare and premium traffic has not returned to the levels achieved by US airlines in the late 1990s.

By Aaron Karp
Air Transport World, September 2008, p.64

THE AIRLINE INDUSTRY, PARTICULARLY in the deregulated US market, is defined by fierce competition among carriers. Airline executives plotting strategy must be fully aware of competitors' latest fares, route choices and service offerings in order best to determine the direction their own carrier should take. But a serious competitor has emerged in recent years that may be far more difficult to counter than a rival airline: Business aviation.

While there are no definitive numbers proving that premium passengers are shifting from airlines to business jets, trends in both sectors point to that conclusion. No longer merely the province of the wealthiest corporate titans who can afford to spend millions of dollars to purchase a posh private jet, traveling aboard business aircraft now is available to a wider range of passengers. Fractional ownership, typified by organizations like NetJets, and operators that contract out business jets for individual trips have changed the high-end air transportation equation.

More people are flying private than ever before," says Todd Rome, president and co-founder of Blue Star Jets, a brokerage company that charters aircraft for individual trips, offering customers "any jet, any time, any place." He tells ATW that Blue Star Jets is growing 25%-30% per year and is on pace to generate $1 billion in annual revenue within five years. "When availability tightens up in commercial aviation, private aviation booms," he says, pointing to significant airline capacity cuts planned for the remainder of this year and 2009.

Stanford Transportation Group, a San Francisco-based aviation consultancy, recently completed an extensive study that found that the number of US airline passengers paying full fares or higher has dropped significantly throughout this decade while business aviation has gone through "a steady expansion" over the same period. "I don't think anybody has any data that say, 'This passenger stopped flying business class on airlines and now flies on business jets'. . .But if you track the growth of business aviation and look at the number of full-fare airline trips based on [US Dept. of Transportation] data, [it leads to the conclusion that] business aviation is growing to the point where it's getting to be a significant share of premium air travel," STG MD Gerald Bernstein tells this magazine.

He explains that full-fare or higher airline trips in the US dropped from 79 million annually in 2000 to 42 million in 2007, with a further falloff expected this year. Meanwhile, business aviation trips have grown from 10.7 million annually in 1998 to 17.3 million last year. "There are approximately 17 million one-way trips taken annually on business jets and turboprops," he says. "In 2007, the number of trips using these aircraft was 41% the number of trips made by premium airline passengers. This is clearly a vastly different competitive landscape than existed even eight years ago when business aviation travel accounted for only 16% the number of premium airline trips."

Honeywell Aerospace stated in the 2007 edition of its well-respected annual "Business Aviation Outlook" that "business aviation is still in the midst of a strong up cycle." It forecast the delivery of 14,000 new business aircraft valued at $233 billion through 2017. Global deliveries of business aircraft topped 1,000 in 2007, the highest total ever and up more than 16% from 861 in 2006. Deliveries in 2008 are expected to exceed 1,300. "Industry growth has moved into unparalleled territory," Honeywell Aerospace President-Business & General Aviation Rob Wilson says.

Premium Alternative

What does this mean for airlines? While reluctant to talk publicly about the shift of premium passengers to business aviation, an industry source concedes that it is a "reality we're dealing with . . . A lot of the more expensive revenue has gone out of the airline industry, revenue that had helped subsidize the rest of the airplane."
Taking business class passengers away from airlines is not the result of a concerted plan by business aviation but rather the fruit of circumstances, International Business Aviation Council Liaison-ICAO Peter Ingleton tells ATW. He explains that reduced, less reliable airline service combined with airport security hassles on the one hand and new, less expensive models for traveling by private jet on the other hand make business aviation an attractive alternative for premium air passengers.

"We don't consider ourselves engaged in a competition with airlines," he insists. "The quest is not so much to compete with airlines but to increase productivity for corporations. Business aviation, for all intents and purposes, exists to operate efficient point-to-point service." Business jet operators generally avoid congested airports such as New York JFK and London Heathrow, he says, which appeals to executives looking to avoid harried crowds and long security lines. "The name of the game is to get a management team on the ground as fast as possible at the closest possible airport that isn't congested."

Rome claims that Blue Star can "get a jet to you inside four hours notice anywhere in the world . . . You can book us for one trip or 1,000 trips. And we can provide everything." That means pilots and a flight attendant for each flight but also, if requested, "catering, helicopters to and from the jets, [onboard] yoga instructors and nanny services," he says.
The jets Blue Star uses are privately owned but the proprietors are looking to make money with the aircraft when they don't need to use them. "The corporation has already paid for the plane, it's sitting idle and they want hours on the plane," Rome explains. All of the aircraft are audited and have to meet "high standards," he says. The company keeps a vast database of available aircraft and contracts them out when customers request a trip or trips.
"The growth of models [for operating business jets] pushes the cost down for the user," Bernstein says. "As the airlines drop routes and increase fares, they're raising the floor for [private] charters. For a party of three or four or more, with some of these [walk-up business class fares] you're going to be better off chartering."

'Same Factory' Indeed, while chartering business jets is not inexpensive (Blue Star Jets charges $6,000 per hr. for larger jets that can carry 10-16 passengers and $2,300 per hr. for smaller models carrying 3-4 passengers), Bernstein says that on a "dollars-per-mile basis," the costs can be relatively even. For example, he says, if a company realizes on short notice that it needs a number of executives to travel to a given destination, contracting one business jet may be no more expensive than buying multiple full-fare business class tickets. And the business jet allows the executives to avoid the hassles associated with major airports.

For similar reasons, a company with executives that need to travel long distances regularly may determine that buying a private aircraft or investing in fractional ownership ultimately makes more sense than continually buying airline tickets. For airlines, this poses a serious dilemma.

Historically, particularly in the US, carriers have "produced leisure and business service in the same factory," Michael Levine, a former executive with several airlines who is considered a principal architect of US deregulation, said during a recent appearance at an International Aviation Club luncheon in Washington. In the face of soaring operating costs and increased competition from business aviation, does that model still make sense? "We've been combining [different classes of passengers] on the same airplane," said Levine, now a distinguished research scholar and lecturer at New York University School of Law. "Do we need more specialized [products] for business passengers?"
"In effect, airlines have a fare problem," Bernstein says. "The number of passengers that pay for a full coach fare or higher, where airlines have traditionally made the bulk of their money, has been cut in half " in the US since 2000. Now more than 90% of passengers on an average US airline flight are of the "bare-bones" variety that buy tickets well in advance to fly economy, he explains. "It's tough for most of the carriers to make a decent profit with over 90% of passengers flying on discount fares . . . I don't know how you can offer both of these services [business and economy] within the same business any longer. Airlines do have to try to find some premium competitive product" to counter the rise in business aviation.

Lufthansa, which has a reputation for being ahead of the curve, launched Lufthansa Private Jet in 2006 in cooperation with NetJets Europe, enabling LH customers to contract a corporate jet through a single phone call to LH for travel between more than 1,000 airports onward within Europe and the CIS (ATW, May 2008, p. 40). LH subsidiary Swiss International Air Lines in July announced the acquisition of Servair Private Charter, which it said will operate as a wholly owned, Zurich-based subsidiary called Swiss Private Aviation and "should establish the Swiss Group in the business aviation sector and provide a platform for operating the Lufthansa Private Jet fleet." SPA will concentrate on offering aircraft management services to private clients and companies and operating charters. From spring 2009, the LH Private Jet fleet will be operated under SPA's AOC.

United Airlines, of course, scrapped its proposed Avolar private jet venture during the post-9/11 downturn. The idea was opposed strongly by UA's unionized pilots.

ATC Fees

US carriers, struggling to avoid major losses as fuel costs soar, are hardly in a position to launch private jet services now. But led by the Air Transport Assn., the industry has renewed its ago old push in Congress to force private aviation to pay a higher share of ATC costs. The debate is currently in an extended holding pattern, with FAA reauthorization legislation not likely to be considered seriously or passed until the next US president takes office in 2009.
ATA maintains that commercial airlines drive 66% of US ATC costs but provide 90% of system funding. It argues that the business aviation sector is underpaying by $700-$800 million annually based on the cost of providing ATC to corporate aircraft. It also believes that the proliferation of business jets is adding to system congestion; even if corporate aircraft are not necessarily using the same airports, they use the same airspace in crowded markets when flying to secondary airports, ATA says.

Earlier this year, Senate Aviation Subcommittee Chairman Jay Rockefeller (D-W.Va.) and Finance Committee Chairman Max Baucus (D-Mont.) thought they had reached a compromise on funding FAA operations by agreeing to a plan to raise jet fuel taxes on noncommercial aviation from 21.9 cents to 36 cents per gal., a way to force business aviation to pay more without directly charging it higher user fees. But an attempt to consider the plan on the Senate floor quickly fizzled as senators began bickering over amendments and rules of debate and effectively tabled FAA reauthorization for the remainder of 2008. ATA says it will be "coming back to this debate [next year] and believes firmly that business aviation shouldn't be able to receive a subsidy from commercial passengers and air cargo shippers."
Business aviation, not long ago a small niche air travel sector, clearly has become a thorn in airlines' sides. "Business aviation looks like it's becoming pretty competitive," Bernstein says. "Business aviation use has certainly grown. It's growing while [premium-fare airline trips] are shrinking. While there's no absolute proof of a shift, we can certainly observe that these two trends are going on together."

But, Levine pointed out, business jets also operate on petroleum-based fuel. "If airline convenience deteriorates further and fares keep rising, what you may see is simply less flying altogether," he said. "The notion that somehow [the business aviation] sector is immune to [high fuel costs] strikes me as bizarre.

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